We have been using the services of Scott Whitehead of SR Pools for all our pool maintenance needs since moving into the West Pennant Hills area in 2011. Not only has he provided exemplary service, but he has also been punctual and very professional. His work has always been of the highest standard, and we believe Scott’s services provide very good value for money. Scott’s expertise and advice were invaluable when we renovated our pool and then installed a solar heating system. He was more than happy to point us in the right direction for both projects, with prudent advice that ended up saving us money. Whenever we have had an issue with our pool in between service calls.
Scott is always available and happy to assist us with any problems which may have occurred. Scott is an excellent communicator, and always explains what work is required for our pool. We have found Scott to be courteous and professional, and we have absolutely no hesitation in recommending Scott and SR Pools.
Almerie & Christiaan Kennedy
We have enjoyed the professional pool cleaning service of SR Pools and its proprietor Scott Whitehead since 2012. We refurbished our pool in 2012 and wanted the pool to be in pristine condition at all times. SR Pools were contracted on a weekly basis since 2012 to undertake maintenance of water quality, supply of product to ensure clarity and safety and vacuuming services as and when needed. My wife and I have no hesitation in recommending Scott to any prospective client.
Ian & Julie Robertson
Beecroft
I met Scott when I was building an extension on his parent’s home a few years ago and I found Scott to be a very approachable and friendly guy when I would see him on site. Scott and I realised during one of our conversations that it was a small world as Scott had been doing the pool maintenance for a client/friend of mine by the name of Damian for quite a while. Amongst one of my chats with Scott I realised that this young man Damian had mentioned to me on many occasions about how good he was, was in fact Scott. Needless to say, I now use Scott for all of my wife’s and I pool maintenance work at home and I cannot speak highly enough of him. Scott is completely integrity based and has proven to be one of the most honest, driven, reliable and all round great guys I have met. I would not hesitate in using Scott for your pool needs what so ever and I wish Scott the best future with his business. If it ends up that Scott cannot do our pool maintenance work due to being too busy, then I do not recommend him.
Neil & Leisa Turrell
Galston
12 years ago after having a continuously green pool I was ready to fill it in with dirt. As a last resort I started taking regular water samples to the local pool store and on multiple occasions I was served by Scott. Scott was a young polite gentleman who had the commitment and patience to listen to customers and give them the correct advice. A few years later when I found out that Scott was starting his own business, I did not hesitate arranging for Scott to service my pool on a monthly basis. I receive a message advising me when Scott will be attending the property and an email detailing what treatment (if any) the pool required. I would recommend SR Pools for all your pool servicing, chemicals and advice as Scott has never let me down and my pool always looks fantastic.
Helen Bordignon
Winston Hills
Scott has been maintaining and caring for our pool for the last 10 years and has treated it as diligently as if it were his own pool. He takes the greatest care to ensure the pool is always clean and in optimal condition. He's always accessible and there during the peak times of the summer if needed to ensure our usage of the pool is maximized. During our renovation Scott's advice was invaluable on everything from re-coping of the pool, changing and moving of the pool filter, and pool fencing. We're really happy with the outcome. Scott's honest and genuine approach to ensure the best for our pool's needs and the ability for our family to fully enjoy what our pool has to offer has differentiated him from other pool companies we'd previously worked with and we really appreciate his dedication to the care and maintenance of our pool's cause - thanks Scott!!
Michelle and Nick
Cherrybrook
Scott Whitehead of SR Pools has carried out monthly maintenance on my swimming pool since he started his business in May 2011. I have found him to be totally reliable and trustworthy. His work and expertise is always of a high standard. If I have an issue in between service calls Scott is always available and happy to sort out any problems which may arise, either by giving advice over the phone or on-site service. I would have absolutely no hesitation in recommending SR Pools and Scott.
Cheryl Fell
North Epping
I have used Scott Whitehead of SR Pools on two occasions, the first time to replace our pool lights with new led lights and the second time to replace a leaking sand filter. For both jobs Scott arrived at the appointed time. He has a very professional approach and I have had no issues with the work that was done. I will definitely use Scott of SR Pools again and have no hesitation in recommending him.
Rudie Jarman
Cherrybrook
Scott has serviced our pool for many years, firstly as an employee of a large firm and since 2011 as an independent contractor. He has always been reliable, friendly and totally professional. We have always found him to be honest and trustworthy and a pleasure to see whenever he comes to do regular maintenance at our house.
Allan and Margaret Donald
We have been incredibly fortunate to have had Scott look after our pool for the last four years. He always arrives on time with a huge smile on his face and is unfailingly polite and friendly. He communicates clearly with us about what’s happening with the pool, and always responds quickly to any queries we have. We trust his judgement on the pool 100%, and he’s never steered us wrong. He’s also an all-round nice guy and is someone we’re more than happy to have in our home. We would recommend Scott to other pool owners in a heartbeat!
Alice and David
Wow - what a refreshing experience! I have used Scott twice now to prove the first time was not a one-off. Each time he delivered a quick response, was fairly priced and most importantly, proved himself to be a true expert when it came to anything equipment and pool related. He had supplies with him so he could deliver an outcome on a single visit. He is friendly, relaxed and a pleasure to deal with. Nothing is too much trouble. He gave better advice and service than I've had from any of my numerous providers over the last 10 years. Couldn't recommend him more highly.
Greg Donovan
West Pennant Hills
I can totally and unreservedly recommend SR Pools based in The Hills Area in Sydney. In a word, our pool was in a "mess" after being neglected for a long time. Scott from SR Pools provided a simple and practical solution that was explained in a way a non-pool expert could understand easily, and his advice was honest as was his quotes and pricing. He was on-time, every time. The quality of his workmanship was highly impressive and our pool is now ready for swimming and looks like a brand new pool. If you need maintainance or major work done on your pool I can't recommend Scott and SR Pools more highly. A truly professional job, done really well for a competitive and honest price, and done on time. You can't ask for more than that. Thanks Scott!
Lachlan Burnet
Pennant Hills
I can totally and unreservedly recommend SR Pools based in The Hills Area in Sydney. In a word, our pool was in a "mess" after being neglected for a long time. Scott from SR Pools provided a simple and practical solution that was explained in a way a non-pool expert could understand easily, and his advice was honest as was his quotes and pricing. He was on-time, every time. The quality of his workmanship was highly impressive and our pool is now ready for swimming and looks like a brand new pool. If you need maintainance or major work done on your pool I can't recommend Scott and SR Pools more highly. A truly professional job, done really well for a competitive and honest price, and done on time. You can't ask for more than that. Thanks Scott!
Lachlan Burnet
Pennant Hills
Scott and Barry from SR Pools having been looking after our pool for a few years now, including helping our tenants with repairs, and providing regular servicing for the last year during the renovation and sale process and whilst the house has been vacant. The pool has always been superbly presented, always clean with the best water quality. No request is ever to much trouble. In addition to doing excellent work and being extremely reliable, Scott and his team have always attended to the pool's chemical and repair needs efficiently and cost effectively. A great example was Scott managed to find a way to get a very expensive piece of chlorine dosing equipment repaired rather than taking the easy path of replacing it, saving over a thousand dollars and its still working well two years later. They always keep you fully informed and ensure the pool equipment is well maintained and operating optimally. Great for keeping chemical usage under control. SR Pools are trustworthy and always go out of their way to help you understand what is needed and why. I highly recommend Scott and his team as they are excellent value, always reliable and efficient, and very courteous and friendly.
Brad and Sue Beck
West Pennant Hills
Thank you for installing our pool heater so promptly, should have done it years ago. Having the opportunity to swim all year round has been a revelation. We should never have told the grandkids though - now we have to share!
Robert and Merralyn
We have used SR Pools for several years, and have always been very happy with the service provided. We receive detailed job cards after every visit so that we are kept fully informed of the pool’s function and condition. Whenever equipment has needed replacement, Scott has always been happy to discuss the options available to us. As we have been living overseas for the past two years we have had to rely on Scott to keep the pool pristine in our absence, and feedback from our tenants and the letting agency reassures us that this has been the case. We would happily recommend SR Pools.
Samantha & Kyle
West Pennant Hills